Terms of service

Terms of Service

Effective Date: January 1, 2026

Welcome to Cuki. By accessing or using our website and purchasing our products, you agree to be bound by these Terms of Service.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood, and agreed to these Terms of Service. If you do not agree, please do not use our website.

2. Products and Pricing

We strive to ensure that all product descriptions, images, and prices are accurate. However, we reserve the right to correct errors, update information, modify pricing, or discontinue products at any time without prior notice.

3. Orders

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including orders suspected of fraud, unauthorized activity, or resale.

4. Payments

All payments must be completed at checkout using the payment methods accepted on our website. Orders will not be processed until payment has been successfully authorized.

5. Shipping and Delivery

Shipping times are estimates only and may vary depending on destination, carrier operations, and other external factors. Cuki is not responsible for delays caused by circumstances beyond our reasonable control.

6. Returns and Refunds

Returns and refunds are governed by our Refund & Return Policy. By placing an order, you agree to those terms and conditions.

7. Intellectual Property

All content on this website, including logos, text, graphics, images, product descriptions, designs, and branding, is the property of Cuki or its licensors and is protected by applicable intellectual property laws. Unauthorized copying, reproduction, or commercial use is prohibited without prior written permission.

8. Limitation of Liability

To the fullest extent permitted by law, Cuki shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

9. Product Use

Customers are responsible for using products safely and as intended. Pets should be supervised while using any product purchased from Cuki. Cuki is not responsible for injuries or damages resulting from misuse, neglect, or improper use.

10. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect and use personal information.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the revised terms.

12. Contact

If you have any questions regarding these Terms of Service, please contact our customer support team through the contact information provided on our website.